TERMS AND CONDITIONS

These Terms and Conditions ("Terms") govern your access to and use of the website bertie.com and related website services provided by Bertie Technology Ltd ("we", "us", or "our") (collectively, the "Website Services"). By accessing or using our Website Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website Services.

Questions or concerns? Please contact us at support@bertie.com.

1. ACCEPTANCE OF TERMS

By accessing or using our Website Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using our Website Services on behalf of an organisation, you represent and warrant that you have authority to bind that organisation to these Terms, and "you" will refer to both you individually and the organisation.

2. DESCRIPTION OF WEBSITE SERVICES

These Terms govern your use of our website at bertie.com, which provides information about Bertie Technology Ltd and our software platform for the insurance industry. The Website Services include, but are not limited to:

• Accessing and viewing website content
• Requesting information or demos through our contact forms
• Submitting data preference requests
• Browsing information about our products and services

Use of the Bertie application platform itself is governed by separate Terms of Service provided to registered users.

We reserve the right to modify, suspend, or discontinue any aspect of our Website Services at any time, with or without notice.

3. USER ACCOUNTS AND REGISTRATION

Most features of our website do not require account registration. However, if you choose to request a demo or submit information through our website forms, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Use the information provided on our website in accordance with these Terms

If you register for or access the Bertie application platform, separate account terms and conditions will apply, which will be provided to you at the time of registration.

4. ACCEPTABLE USE

You agree to use our Website Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable local, national, or international law or regulation
• Infringe upon the rights of others, including intellectual property rights
• Transmit any malicious code, viruses, or harmful software
• Attempt to gain unauthorised access to our website or related systems
• Interfere with or disrupt the integrity or performance of our website
• Use our website to transmit spam, unsolicited messages, or advertising
• Collect or harvest information from our website without permission
• Use automated systems (such as bots or scrapers) to access our website without permission

We reserve the right to restrict or block your access to our website if you violate these Terms or engage in any activity that we deem harmful to our website or other users.

5. INTELLECTUAL PROPERTY

All content, features, and functionality of our website, including but not limited to text, graphics, logos, icons, images, and other materials, are the property of Bertie Technology Ltd or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent, except as expressly permitted by these Terms.

If you provide us with any feedback, suggestions, or ideas regarding our website or Website Services, you agree that we may use such feedback without restriction or obligation to compensate you.

6. INFORMATION YOU SUBMIT

When you submit information through our website (such as demo requests, contact forms, or data preference requests), you agree that:

• The information you provide is accurate and complete
• You have the right to provide such information to us
• Your submission does not violate any third-party rights or applicable laws

We will use the information you submit in accordance with our Privacy Policy. By submitting information, you consent to our collection, use, and processing of that information as described in our Privacy Policy.

7. NO PAYMENT REQUIRED FOR WEBSITE

Access to and use of this website is free of charge. These Terms do not govern any payment terms for the Bertie application platform, which are covered in separate Terms of Service provided to registered users of the platform.

8. PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection and use of personal information through this website is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Website Services, you consent to the collection and use of your information as described in our Privacy Policy.

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and UK GDPR. For more information about your privacy rights, please see our Privacy Policy.

9. DISCLAIMERS

Our Website Services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that our website will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy, reliability, or availability of information on our website

We do not guarantee that our website will meet your requirements or that any errors will be corrected. You use our website at your own risk.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Bertie Technology Ltd and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or data
• Business interruption
• Loss of goodwill
• Cost of substitute services

Our total liability to you for all claims arising out of or relating to these Terms or our Website Services shall not exceed one hundred pounds (£100).

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded or limited under applicable law

11. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Bertie Technology Ltd and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or relating to:

• Your use of our Website Services
• Your violation of these Terms
• Your violation of any third-party rights
• Information you submit through our website

12. TERMINATION

We may restrict or block your access to our website immediately, without prior notice or liability, for any reason, including if you breach these Terms.

All provisions of these Terms that by their nature should survive shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

If you are a user of the Bertie application platform, termination of your platform account is governed by the separate Terms of Service for that platform.

13. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our Website Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date.

Your continued use of our website after any changes to these Terms constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our website.

15. MISCELLANEOUS

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Bertie Technology Ltd regarding your use of our Website Services. These Terms do not govern your use of the Bertie application platform, which is subject to separate Terms of Service.

Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

Force Majeure: We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labour disputes, or internet failures.

16. CONTACT INFORMATION

If you have any questions about these Terms, please contact us: